Terms & Conditions

1. About these Terms

These Terms govern your use of GadVerify, including the public device check, public accounts, and the business platform for phone and gadget retailers. By creating an account or using the service, you agree to them.

2. Accounts

You must meet the minimum age required at registration, and anyone opening a business account must be authorised to act for that business. You are responsible for keeping your sign in details secure, whether you use a password, Google or a passkey, and for all activity on your account. Tell us promptly if you believe your account has been compromised.

On a business account, the owner creates and manages staff accounts, controls what each staff member can access, and is responsible for deactivating staff who leave.

3. Device checks

Anyone can check a device free of charge. A result reflects the reports made to GadVerify at the time of the check; it is a strong indicator, not a guarantee. A check may also tell you when the numbers you entered do not belong to the same device on our records. Checks never reveal who filed a report. Some actions, including checking or registering a device, ask for your location, as explained in our Privacy Policy.

4. Reporting a lost or stolen device

Filing a report requires a flat report fee, shown before you pay and processed securely by Paystack. Once payment is confirmed, your report becomes active on GadVerify. Some reports are reviewed by our team before they go live. If your device is returned through GadVerify, the person or business who returns it receives a compensation, paid by the GadVerify office, at no extra cost to you.

Reports must be accurate. We may remove a false or misleading report and suspend the account behind it. If a possible match is found, do not confront anyone yourself; use the recovery process on the platform or contact the police.

5. Device ownership and transfers

A device can have one registered owner at a time. Devices bought from a GadVerify business come with a claim code on the receipt, which the buyer uses to register the device. To sell or give a registered device to someone else, the owner starts a transfer and pays a small transfer fee; ownership moves when the new owner accepts. A device reported stolen cannot be registered or transferred.

The details you give must match the device itself: its IMEI where it has one, its serial number, and its model number where available. Details that conflict with an existing record are reviewed by our team.

6. Business subscriptions

Businesses subscribe to one of our published plans, Standard or VIP. New businesses receive a free trial of seven days. After that, business features require a paid subscription. Plan prices and limits are shown before you pay; any change to pricing never affects a period you have already paid for. If we withdraw a plan, the period you have paid for is unaffected and your subscription renews on the Standard plan at its published price.

You can pay for each period by bank transfer, or choose automatic renewal by card. Automatic renewal is optional, starts only with your consent, and charges the amount shown at checkout at the start of each period until you turn it off. Cards are entered on Paystack's secure page; GadVerify never receives or stores your card number or security details. You can turn off automatic renewal or update your card at any time from your Subscription page.

Cancelling stops future renewals. You keep access until the end of the period already paid for, and your business data is kept. Payments are covered by our Refund Policy.

Business Rewards. A business may earn reward points when its customers register devices bought from it. Points have no cash value, cannot be transferred, and can be used only toward the business's own subscription payments, within the limits shown at payment. Points may expire, and are removed if the sale is cancelled, the device is returned, or the programme is misused. We may change or end the programme at any time.

7. Your data on the business platform

The records your business enters, including inventory, sales, customers and staff, belong to your business and are never visible to other businesses. The only information shared across the platform is whether a device has been reported stolen.

A business may send a customer their receipt by WhatsApp, SMS or email, and must send it only to the customer who made the purchase.

8. Acceptable use

You may not use GadVerify to trade in stolen devices, file false reports, access another person's or business's account or data, interfere with the service, or collect data from it in bulk. We may suspend or close accounts that breach these Terms.

9. Liability

GadVerify is provided as available. To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from reliance on a check result, from a transaction between users, or from any meeting arranged outside the platform. You agree to compensate us for claims arising from your misuse of the service.

10. Changes and termination

We may update these Terms. Where a change is significant, we will ask you to accept the new version before you continue. You may close your account at any time; records we are required to keep are retained as described in our Data Retention Policy.

11. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria, and the Nigerian courts have exclusive jurisdiction over any dispute.