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Privacy Policy

Last Updated: November 9, 2026

1. Our commitment

GadVerify handles personal data in line with the Nigeria Data Protection Act 2023. This policy explains what we collect, why, and the choices you have.

2. Information we collect

  • Account details: your name, email address and phone number, and for businesses, the business profile and staff details the owner provides.
  • Device details: identifiers such as IMEI, serial number and model number, the brand and model, and the information you give when you register, report or transfer a device.
  • Business records: the inventory, sales, customer and staff records a business keeps on the platform.
  • Location: when you check, register or transfer a device, we record the location your browser shares at that moment.
  • Receipts: when a business sends you a receipt by WhatsApp, SMS or email, it uses the contact details it holds for you. A business that has connected its own WhatsApp Business account can send it automatically through Meta's WhatsApp service, only after you agree at the till. The receipt link is private to you and stops working after 30 days.
  • Payments: payments are processed by Paystack. We keep the payment reference, amount and status. We never receive or store card numbers or card security details.

If you scan a device with your camera or read its details from a photo, the image is processed on your own device and is never uploaded. Only the details you confirm are sent to us.

3. How we use it

We use your information to provide and secure the service, process payments, help recover lost and stolen devices, prevent fraud, and keep you informed about your account. We compare a device's identifiers with our records to detect cloned or altered devices, and entries that do not match are reviewed by our team. If a device reported stolen is checked, its owner may be told the approximate place and time of the check, but never who checked it.

4. Who we share it with

We do not sell personal data. We share it only with the trusted providers who help us run the service, such as Paystack for payments, our hosting, email and messaging providers, and Google for sign in and location services, and where the law requires it.

5. Security

Passwords are never stored in readable form, sensitive actions require additional verification, and each business's records are kept separate from every other business. While no system is completely secure, we protect your information with industry standard safeguards.

6. Your rights

You may ask for a copy of your data, ask us to correct it, object to certain uses, or request deletion of your account, subject to records we must keep by law. You may decline to share your location, though the features that need it will then be unavailable. Contact us through our Contact page to make a request.

7. Retention

We keep information only as long as it is needed for the purposes above and for our legal and financial obligations. Details are set out in our Data Retention Policy.

8. Cookies

We use only the cookies needed to keep you signed in, protect your session and remember basic preferences. We do not use advertising or tracking cookies.

9. Changes

We may update this policy. Where a change is significant, we will ask you to accept the new version.

10. Governing law

This policy is governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act 2023.